What does an AI receptionist cost a UK estate agent?
An AI receptionist for a UK estate or letting agency starts from £395 set-up plus £79 a month with PTC Byte Labs. It answers every call 24/7, books valuations and viewings, and texts or emails your team a summary. Whether it pays for itself comes down to one number: what a missed call costs you.
What missed calls cost agents
Research by YourBusinessNumber estimated that missed calls cost UK estate agents around £119 million a year — roughly £5,357 per agent (Introducer Today). Vendors and landlords usually call more than one agent; the one who answers first, at 7pm on a Tuesday or on a Sunday morning, tends to get the valuation.
What you get for the price
- Calls answered 24/7 in a natural British voice that introduces itself as automated
- Trained on your branches, fees, areas, opening hours and FAQs
- Valuations and viewings booked into your diary; applicant details captured
- An instant summary of every call to the right negotiator, and urgent calls (for example a tenant emergency) passed to a person
- Data stored in the UK/EU, a data processing agreement, and 30 days' notice to cancel
A simple way to check the return
Take the number of calls you miss in a typical week (your phone system's call log will show it), estimate how many of those were new vendors or landlords, and multiply by what one instruction is worth to you. If even one extra instruction a quarter comes from calls you would otherwise have missed, £79 a month is easily covered. We can help you pull those numbers on a free 30-minute call.
AI receptionist, website chat or WhatsApp?
Most agencies start with calls, because that is where vendors and landlords still go first. Website chat (from £295 + £39/month) suits agencies with strong web traffic, and a WhatsApp assistant (from £295 + £39/month) suits lettings teams whose tenants message rather than call. Many agencies combine two.
Frequently asked questions
How much does an AI receptionist cost for an estate agent?
At PTC Byte Labs, AI call answering starts from £395 set-up plus £79 per month (ex-VAT), with the call allowance agreed in a fixed written proposal.
Can an AI receptionist book valuations?
Yes. It can offer available slots, book valuations and viewings, and send your team a summary of each call.
Will callers know it is AI?
Yes. Our assistants introduce themselves as automated and hand over to a person when needed.
Ask our AI assistant now, or book a free 30-minute call with Gaurav. Fixed, written proposal within 24 hours.
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